Typical time frame for a valid request to be processed.
Account deletion
Account deletion explained without ambiguity.
This is the official public account deletion URL for DeckLab. The page is designed so users, store reviewers, and partners can understand the process immediately.
Inside the app or through the official support email.
Public page required by stores and maintained on the official domain.
Recommended flow
How to request deletion.
1Inside the app
- Open DeckLab.
- Go to Settings.
- Tap Delete account.
- Confirm the action.
2Through support
Send an email to suporte@decklab.app.br with the subject
Delete DeckLab account from the email address associated with the account.
3Processing
Valid requests are processed within a reasonable time frame, usually within 7 calendar days.
Scope
What deletion covers.
Core account data
Account information and data associated with the core app experience.
Residual retention
Some data may be retained where required by law, security, or fraud-prevention obligations.